The www/rt port

rt-5.0.5 – industrial-grade ticketing system (cvsweb github mirror)


RT is an industrial-grade ticketing system. It lets a group of people
intelligently and efficiently manage requests submitted by a community
of users. RT is used by systems administrators, customer support
staffs, NOCs, developers and even marketing departments at over a
thousand sites around the world.
WWW: http://www.bestpractical.com/rt/


| Running ${PKGSTEM} on OpenBSD

In order to complete your rt installations you will first need to
initialize the database by following these steps.

Edit ${SYSCONFDIR}/rt/RT_SiteConfig.pm and make the appropriate
adjustments for your database environment and then run

# rt-setup-database --dba  --action init \

Once the database has been initialized you will need to configure
httpd. Instructions for configuring httpd can be found in

If you are upgrading your installation, don't forget to run:
# rt-setup-database --dba  --prompt-for-dba-password \
	--action upgrade

It is also recommended to clear the mason cache on every package update
by simply removing the whole cache directory:
# rm -rf /var/www/rt/mason_data/obj/*


Robert Nagy



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